Casos de Uso

Onboarding de Operator, ponta a ponta.

Playbooks passo a passo para cada etapa de operação na Speedix — do self-signup até as operações do dia a dia. Útil para prospects avaliando a plataforma e para operators ao vivo treinando novos colaboradores.

Phase 0

UC1 · Self-signup: Company + Operator creation

Stand up a Company account and create your first Operator site end-to-end. No support ticket, no human review, no waiting — the system handles DNS, admin panel provisioning, and initial data seeding.

Função: Operator owner / Operations lead

Open
Phase 0

UC2 · Site infrastructure: domain, email, roles, accounts

After self-signup, lock down the site's foundation: bind your domain, configure mail sending, define roles, and provision admin accounts for your team.

Função: Operator owner / Operations lead

Open
Phase 1

UC3a · CMS configuration (part 1): brand & policies

Configure the static side of the player frontend: brand identity, account & login policy, social media links, and the legal/policy pages (T&C, privacy, AML, RG).

Função: Marketing / Brand

Open
Phase 1

UC3b · CMS configuration (part 2): marketing & promotion

The marketing surface of the player frontend: hero banners, bet ticker, homepage layout, promotion landing pages, and push notification setup.

Função: Marketing / Growth

Open
Phase 1

UC4a · Payment & finance setup

First-time payments setup: choose PSPs, configure channels, enable bank-card withdrawals, define currency swap rates, supported currencies, and the operator balance ledger.

Função: Finance / Payments

Open
Phase 1

UC4b · Payment & finance daily ops

The day-to-day cashier workflow: payment transaction review, withdrawal approval queue, bank card approval, and invoice reconciliation.

Função: Finance / Payments / Risk

Open
Phase 1

UC5 · Game integration & pricing

Wire up game providers, manage the game catalogue, tag titles for surfacing, set provider rates, and review bet history.

Função: Product / Commercial

Open
Phase 2

UC6 · Gamification suite

The full growth toolkit: bonus currency, deposit reward sequences, VIP programme, promo codes, app-download bonuses, and the bonus rules engine that ties it all together.

Função: Growth / CRM

Open
Phase 3

UC7 · Daily operations & audit

The weekday-morning workflow once the operator is live: dashboard scan, operator list review, user lookup, KYC queue, blacklist management, audit logs, and tracking events.

Função: Operations / Support / Compliance

Open